FRESH is BEST
Frequently Asked Questions (FAQ)
CHICKANO’s mission is to work closely with our Franchisees to build profitable businesses. Like all long-term healthy relationships, your journey starts with building a basic understanding of what each partner will expect from each other. That is why we want you to be fully informed about CHICKANO Franchise.
Answers to many questions normally asked about a CHICKANO Franchise are provided below. If you need additional details, we are always happy to listen and respond to you quickly. We believe that you will have a broader understanding of the opportunities and develop a deeper appreciation of the benefits in becoming a CHICKANO Franchisee.
If you have a question that is not addressed below, contact our franchise department. They will be happy to assist with your questions.
01
Do I need restaurant experience?
Although restaurant experience is helpful, it is not required. However, what is essential is strong business management skill and desire to learn. Our training programs are designed to teach CHICKANO Operating System to any person from any background. Our training and support team are there to assist CHICKANO Franchisees.
02
How do I find a location for my CHICKANO Restaurant and will CHICKANO assist in designing my restaurant?
CHICKANO will provide you with the critical guidelines in identifying a successful location, however the primary responsibility for site selection is with the Franchisee. For each location, CHICKANO must approve the site before renovation project begins. We will appoint our In-House interior designer and kitchen specialists to advise the Franchisee on the latest concept, designs, layout, equipment, building materials and so on.
03
Am I required to purchase food supplies from CHICKANO? What about equipment?
We will provide a list of items required to purchase from CHICKANO and from our appointed suppliers. Our suppliers are leaders in their industry and are able to meet with CHICKANO’s high quality and services.The Franchisee shall purchase the specific brands of equipment and products approved by CHICKANO for the restaurants effective daily operations to maintain high standards during the whole term of the franchise.
04
Will CHICKANO help me with opening my restaurant?
Yes. There are number of details that must be attended to ensure a successful opening. CHICKANO will send a qualified team of restaurant professionals to assess the location and develop the initial market development plan. Prior to the opening, our team will assist you with recruitment, crew training, intial food purchasing, manpower scheduling and so on. During the opening, the team will provide shoulder-to-shoulder training to your staffs to reinforce what they learn during the training program. The team will coach on all critical areas of restaurant operations from cash handling to stock management. The size of our opening support team and duration of stay will be determined by CHICKANO management to ensure your team’s success.
05
How long will it take to get a CHICKANO restaurant opened?
It will take approxunatcly 3 months from the time the CHICKANO Franchise Agreement is signed. The main factors that usually affects the opening date of the restaurant is the readiness of the location as agreed by the landlord and the capability of the construction team to deliver the quality that CHICKANO expects. CHICKANO’s final checks and approval is required for all restaurant openings.